Refund policy
Return & Refund Policy
We keep it simple, fair, and human. "We" are the smallest of small businesses, meaning I'll do the best I can to take care of you as quickly as possible, because I can make mistakes and sometimes things happen that you nor I can control.
Don’t worry about sending it back
Because what we sell are final sale items because they can't be restocked or resold, we do not require returns, just a little documentation. If something's wrong, we’ll make it right - no need to mail it back.
If something’s off, just let us know
Whether your package showed up damaged, leaked in transit, or something else, reach out to us within 30 days of delivery. We’ll offer you a replacement or a full refund, your choice.
No hoops. No judgment.
We believe most people are honest, and we’d rather take care of you than make you prove anything. You don’t need to send pictures (though it helps and is appreciated). Just shoot us a message and we’ll handle it.
Contact us anytime
You can email us at claims@wolfpackoilworks.com or use the contact form on our site. We aim to respond within 1–2 business days.
Where this applies
We currently ship to all 50 U.S. states and APO/FPO addresses. This policy applies to all orders delivered within those regions.